FAQ
Frequently Asked Questions
✨ About the Sacred Guardian
What is a Sacred Guardian? A Sacred Guardian is a one-of-a-kind labradorite pendant, handcrafted and set in sterling silver. Each stone is unique — no two are alike, no piece is ever replicated. Every Sacred Guardian has its own spirit name, its own story, and its own energy. When you find the one that calls to you, it was always meant to be yours.
What makes each Sacred Guardian different from the others? Labradorite is one of nature's most magical stones — its flash of color (called labradorescence) is completely unique to each individual stone. Some pulse with electric blue like captured lightning. Others glow with the soft warmth of golden light. Some catch fire with full rainbow flashes. No two stones carry the same light, the same energy, or the same spirit. That's what makes each Sacred Guardian truly one of a kind.
What does "spirit name" mean? Every Sacred Guardian has been given a spirit name — a name that reflects the energy, feeling, and story of that particular stone. It's part of how TRU Intention honors the uniqueness of each piece. When you read a Guardian's spirit name and story, you'll know if it's yours.
How do I know which Sacred Guardian is right for me? Trust what you feel. Each Guardian's listing includes multiple photos taken in different lighting conditions so you can witness its full magic — the hidden fire that awakens when light hits its surface. Read its spirit name. Read its story. Feel its energy. The one that keeps calling you back is the one that's been waiting for you.
💎 The Stone & Craftsmanship
What is labradorite? Labradorite is a feldspar mineral known for its extraordinary optical phenomenon called labradorescence — a stunning play of iridescent color that seems to glow from within the stone. It has long been associated with transformation, intuition, and protection. In many traditions, it is considered a stone of magic and awakening — a perfect companion for women stepping into their strength.
What metal is used in the Sacred Guardian setting? The Sacred Guardian pendant is set in sterling silver. Each piece is cast, set, and finished by skilled artisans with careful attention to detail and craftsmanship meant to stand beside the moments you'll wear it for.
Is the Sacred Guardian pendant durable for everyday wear? Yes. The Sacred Guardian is crafted to be worn and loved, not just admired. Sterling silver is a durable, time-tested metal for jewelry. As with all fine jewelry, we recommend removing your pendant before swimming, bathing, or applying lotions and perfumes to preserve its beauty over time.
How should I care for my Sacred Guardian? To keep your Sacred Guardian looking its best:
- Store it in a soft pouch or jewelry box when not wearing it
- Avoid exposure to harsh chemicals, chlorine, and saltwater
- Gently polish with a soft, dry cloth to restore shine
- Remove before sleeping, swimming, or exercising Your Guardian is meant to last a lifetime — a little care goes a long way.
🛒 Ordering & Availability
How many Sacred Guardians are available? Each Sacred Guardian is listed individually and exists as a single, unrepeatable piece. Once a Guardian is claimed, it is gone forever — there is no restock of that exact stone. We list a small number at a time to make the choosing experience feel intentional, not overwhelming.
What does "Founder's Price: $195" mean? TRU Intention is a new brand, and this pricing reflects our gratitude to the early community of women who are choosing to be part of this journey from the beginning. This is our way of saying thank you — and honoring the trust you're placing in us. This pricing is available for a limited time as we build our community.
Can I reserve a Sacred Guardian before purchasing? At this time, Sacred Guardians are available on a first-come, first-claimed basis. Because each piece is one of a kind, we're unable to hold pieces without a completed purchase. If you feel called to a particular Guardian, we encourage you to trust that feeling and claim it.
Do you offer payment plans? Yes! Shop Pay Installments is available at checkout, allowing you to split your purchase into easy payments starting at just $17.60/month. No hidden fees, no surprises — just a simple way to bring your Guardian home today.
📦 Shipping & Delivery
Where do you ship? We currently ship within the United States. International shipping options are coming soon — join our newsletter to be the first to know when your country is added.
How long does shipping take? Orders are typically processed within 1–3 business days. Standard shipping takes 3–7 business days after processing. You will receive a tracking number as soon as your order ships.
Is shipping free? Yes! We are offering free shipping on all orders in February and March. Enjoy it — it's our gift to you.
Will my Sacred Guardian arrive safely? Absolutely. Every Sacred Guardian is carefully packaged to ensure it arrives safely and beautifully. Your piece deserves to be received with the same care and intention with which it was created.
🔄 Returns & Exchanges
What is your return policy? Because every Sacred Guardian is a one-of-a-kind piece, all sales are final. We take great care to photograph each stone in multiple lighting conditions so you can truly see its magic before purchasing. If you have any questions about a specific piece before buying, please reach out — we're happy to help.
What if my order arrives damaged? We take every precaution to ensure your Guardian arrives safely. In the rare event that your piece arrives damaged, please contact us at mindy@truintention.shop within 48 hours of delivery with photos of the damage and your order number. We will make it right.
Can I exchange my Sacred Guardian for a different one? Because each piece is unique and one of a kind, we are unable to offer exchanges. We encourage you to take your time choosing — read each Guardian's story, look at all the photos, and trust the one that keeps calling to you.
💌 About TRU Intention
Who is behind TRU Intention? TRU Intention was founded by Mindy — a woman who knows what it means to lose your voice and choose yourself again. Every piece she creates carries the same intention: to help women reconnect with their strength, their truth, and the beauty of who they are becoming. This is where her story begins — and where yours becomes part of it.
What does "TRU" stand for? TRU is both a name and a philosophy. It stands for living and creating with truth, authenticity, and intention — honoring who you are and who you are becoming. Every piece in the TRU Intention collection is designed to hold a feeling, a memory, and a truth that already lives inside you.
What is the She Heals: Alaska Collection? The She Heals: Alaska Collection is TRU Intention's debut collection — inspired by the glaciers, wild lands, and the moment Mindy stood in Alaska and chose herself again. The Sacred Guardian pendant is the first piece in this collection. Coming soon: the bracelet, ring, and earrings, now quietly taking shape behind the scenes.
What is TRU Kindness? TRU Kindness is TRU Intention's commitment to giving back. A portion of every sale supports causes close to our heart — because healing shouldn't stop with the individual. Learn more on our TRU Kindness page.
📬 Contact & Support
How do I get in touch? We'd love to hear from you. Reach us at mindy@truintention.shop for any questions, support, or just to share your Guardian story. We read every message personally.
How quickly will you respond? We aim to respond to all inquiries within 1–2 business days. Your message matters to us — we're a small, soul-led brand and every conversation is personal.
Still have a question? Reach out at mindy@truintention.shop — we're always happy to help.